Contact PicMyTrip

Email support

Email support@picmytrip.ai for account access, billing, refunds, credits, or guide-generation help. This is PicMyTrip's official branded support address.

We respond to support and refund requests within 3 business days. Requests involving payment-provider investigation may take longer to resolve, but we will acknowledge the request within that period.

Support center

Signed-in users can also open a ticket in the support center. Tickets are useful for account-specific issues because the request stays connected to the signed-in account.

When contacting support, include:

• The email address used for the PicMyTrip account
• The relevant order reference, if the question is about payment
• The page or feature you were using
• A short description of what you expected and what happened
• The approximate time of the issue

Do not send full card details, passwords, API keys, identity documents, or unnecessary personal travel information.

Operator

PicMyTrip is operated by GeekArthas, an independent software maker. See the About page for the product and AI service disclosure.